Using the Platform

Master the platform with detailed guides on core and advanced features. Learn how to optimize workflows, automate tasks, and manage key tools efficiently.

banner banner

Customization and Personalization

See all articles

Alex Bordun

Personalizing Notifications

Notifications help keep you updated on changes, task progress, and team communications. But too many notifications can lead to distraction, while too few can cause you to miss important updates.

The platform allows you to fully customize your notification settings to ensure that you’re informed without being overwhelmed.

Setting Notification Preferences

To start customizing your notifications, go to the "Notifications" section in your account settings. From here, you can adjust the following settings:

Email Notifications:

Choose to receive alerts via email for important updates, like new task assignments or project changes.

In-App Notifications:

These are alerts that appear while you’re logged into the platform. You can control when and for which actions these notifications appear.

Mobile Push Notifications:

If you use the platform’s mobile app, you can receive real-time notifications on your phone or tablet, ensuring that you stay informed even while on the go.

Customizing Notifications by Activity Type

One of the most powerful features is the ability to customize notifications based on activity type. For example, you can choose to receive notifications for:

  • Task Assignments: Get alerted when a new task is assigned to you or your team.
  • Comments and Mentions: Receive notifications when someone comments on a task you’re involved in or @mentions you in a discussion.
  • Deadline Reminders: Ensure you’re informed when deadlines are approaching or when tasks are overdue.

This level of customization helps you prioritize notifications based on your role and responsibilities.

Managing Team Notifications

For managers or team leads, it’s also important to manage how your team receives notifications. You can ensure that team members are alerted when critical milestones are met or when their input is required on a task.

Encouraging your team to fine-tune their notification preferences can prevent them from becoming overwhelmed by less relevant updates.

Best Practices for Notification Management

Focus on Relevance:

Customize notifications so that you only receive updates that directly impact your work. Unnecessary notifications can cause distraction and reduce productivity.

Enable Critical Alerts:

Always ensure that high-priority tasks or urgent deadlines have notifications enabled so that you don’t miss any important updates.

Review Regularly:

As your projects or responsibilities change, review your notification settings to ensure they continue to reflect your current needs.

Personalizing notifications allows you to stay on top of key updates while maintaining focus on your most important work.

See more
icon

Alex Bordun

Building Custom Workflows

Every project is unique, and the platform’s customizable workflows are designed to help you organize tasks, track progress, and complete projects efficiently.

This article will explain how to build custom workflows that fit your team’s needs, whether you’re managing a simple task list or a complex multi-step project.

Workflow Stages

Workflows are divided into stages that represent different phases of a project. For example, in a content production workflow, you might have stages like:

  • To Do: Tasks that need to be started.
  • In Progress: Tasks that are currently being worked on.
  • Review: Tasks that are completed but pending review.
  • Completed: Finished tasks that no longer require action.

Within the platform, you can customize these stages to reflect your unique process. For example, if you’re running a development project, you could add stages like "Testing" or "Deployment" to your workflow.

Automating Workflow Transitions

To reduce manual effort, you can set up rules that automatically move tasks from one stage to the next. For example, when a task is marked as complete, it can automatically move from "In Progress" to "Review". This ensures that tasks flow smoothly through your project without needing constant manual updates.

To set up these automations, navigate to the "Workflow Settings" and create transition rules based on task statuses, due dates, or completion triggers.

Assigning Roles and Responsibilities

Custom workflows allow you to assign specific team members to different stages. For example, you could designate one person as responsible for tasks in the "Review" stage and another for tasks in the "Testing" stage.

This ensures that tasks are reviewed and approved by the right people at the right time.

Best Practices for Custom Workflows

Keep Stages Clear:

Make sure each stage in your workflow is clearly defined and easy to understand. Overcomplicating workflows can slow progress rather than streamline it.

Automate Where Possible:

Use automation to move tasks between stages, send notifications, and assign tasks, reducing the need for manual tracking.

Adapt as Needed:

As projects evolve, so should your workflows. Regularly review and adjust your workflow stages to ensure they continue to reflect your team’s needs.

By building custom workflows, you’ll create a process that mirrors the unique needs of your team and projects, resulting in smoother, more efficient progress.

See more
icon

Alex Bordun

Customizing Your Dashboard

The dashboard is your command center for using the platform effectively. It’s where you track your tasks, monitor project progress, and access key information at a glance.

But every user’s needs are different, which is why customizing the dashboard to suit your unique workflow is essential. This article will guide you through personalizing your dashboard to improve efficiency and visibility.

Step 1: Adding and Arranging Widgets

Widgets are small, customizable components that provide real-time updates on your projects, tasks, and team activity. To customize your dashboard:

  • Go to your dashboard settings and click "Add Widgets".
  • Select from a range of available widgets, such as:
    • Project Progress: Track how much of a project is completed and what’s left.
    • Task List: A quick overview of your assigned tasks and their deadlines.
    • Team Activity: See recent actions taken by your team, such as task completions or comments.

Once you’ve selected your widgets, you can drag and drop them into different areas of the dashboard, arranging them based on your preferences.

Step 2: Filtering the Information You Need

You can also filter the information displayed on your dashboard. For example, if you only want to see high-priority tasks, you can apply a filter that limits the task list widget to display only those tasks.

Similarly, you can filter by project, task owner, or due date, ensuring that you’re always focused on the most important work.

Step 3: Saving and Sharing Custom Dashboards

After customizing your dashboard, you can save the layout for future use. Some platforms even allow you to share your dashboard setup with team members, ensuring that everyone has access to the same real-time data and insights.

This is especially useful for project managers who need to keep their teams aligned.

Best Practices for Customizing Dashboards

  • Keep It Focused: Avoid cluttering your dashboard with too many widgets. Focus on the information that will help you make decisions quickly.
  • Update as Needed: Regularly review your dashboard layout as projects evolve. You might find that certain widgets become less relevant over time and can be replaced with more pertinent ones.

By customizing your dashboard, you can streamline your workflow and gain quick insights into your most critical tasks and projects.

See more
icon

Advanced Features

See all articles

Alex Bordun

Custom User Permissions

As your team grows and your projects become more complex, managing access to various features and data becomes essential. [Your Product Name] offers robust user permission settings that allow you to control who can view, edit, or manage specific aspects of a project. This ensures that sensitive information is protected while empowering team members to focus on their tasks.

User Roles

Before setting up custom permissions, it’s important to understand the different roles within [Your Product Name]. These roles generally include:

Admin:

Full access to all features, including project creation, task management, and user permissions. Admins can make changes to the entire platform and manage other users.

Project Manager:

This role typically has access to all tasks and project settings but may not have full admin privileges. Project managers can assign tasks, set deadlines, and view reports.

Team Member:

Team members generally have access only to the tasks assigned to them and can comment on or update their progress. They can’t make significant changes to the overall project structure or settings.

These predefined roles are useful for most situations, but custom permissions allow for more granular control.

Setting Up Custom Permissions

To set up custom permissions, navigate to the "User Management" or "Permissions" section of the platform. Here, you can either adjust predefined roles or create entirely new ones based on the needs of your project.

For example, you might want to create a custom role called "Financial Reviewer" that gives access only to the billing and financial reporting sections of the platform. To set this up:

  1. Create New Role: Click "Add New Role" and give it a descriptive name (e.g., "Financial Reviewer").
  2. Assign Permissions: Choose the specific areas of the platform that this role can access, such as financial reports, billing information, or other relevant sections.
  3. Assign Users to Role: Once the role is created, you can assign team members to this role by selecting their names from a list and applying the permissions.

Custom roles allow for more flexibility and control over who can access sensitive information or perform specific actions within a project.

Managing Permissions at the Project Level

In addition to assigning roles, you can manage permissions at the project level. This allows you to control access to individual projects or tasks within the platform. For example:

  • You may want some users to view a project without being able to make edits.
  • You may want others to only access certain sections of a project (e.g., a specific task list or milestone).

To manage project-level permissions, go to the "Project Settings" and select "Permissions". From here, you can adjust who can view, edit, or manage the project and its tasks.

Adjusting Permissions as Your Team Grows

As your team grows, it’s important to regularly review and update user permissions. You may need to add new roles, remove access for former employees, or adjust permissions as project needs evolve. Periodically auditing user access will ensure that only the necessary people have access to sensitive information and project settings.

Best Practices for Managing User Permissions

Start with Predefined Roles:

If you’re just getting started, use the predefined roles as a foundation. These roles cover most common scenarios and can be adjusted as needed.

Grant Minimal Access:

When assigning permissions, give team members only the access they need to perform their tasks. This minimizes security risks and reduces the chance of accidental changes.

Regularly Review Permissions:

Conduct regular audits of user permissions, especially when team members change roles or leave the organization.

By properly managing user permissions, you can ensure that your projects remain secure and that each team member has the appropriate level of access.

See more
icon

Alex Bordun

Analytics and Reporting Tools

In any project management environment, data-driven decision-making is essential. [Your Product Name] provides a suite of analytics and reporting tools that allow you to track project performance, team productivity, and other key metrics. By mastering these tools, you can gain valuable insights that help optimize workflows and ensure the success of your projects.

Accessing the Analytics Dashboard

To access the analytics tools, navigate to the "Analytics" or "Reporting" section in your main menu. Here, you’ll see a comprehensive dashboard that displays various data points, including:

  • Project completion rates.
  • Task progress.
  • Team member productivity.
  • Timeline adherence.

The dashboard is customizable, allowing you to focus on the metrics that matter most to your organization. You can filter data based on specific projects, timeframes, or team members to gain a more detailed view.

Generating Reports

[Your Product Name] offers pre-built report templates for common use cases, such as:

  • Project Performance Reports: These reports provide an overview of how a specific project is progressing, highlighting completed tasks, pending tasks, and any delays.

  • Team Productivity Reports: These reports show how individual team members are performing in terms of task completion, time management, and productivity levels.

  • Task Overview Reports: This report provides a breakdown of tasks across projects, indicating which tasks are on track, overdue, or completed.

To generate a report, select the relevant template and customize the parameters, such as the time period, team members, or project you want to analyze. Once you’ve set the parameters, click "Generate Report", and the platform will create a detailed PDF or CSV report.

Analyzing Data and Identifying Trends

Once you have your report, it’s time to dig into the data. Look for patterns or trends that can inform your decision-making. For example:

  • Delays in Task Completion: Are tasks consistently running late? This could indicate bottlenecks in certain stages of your workflow.
  • Team Performance: Are certain team members consistently finishing tasks ahead of schedule, while others fall behind? This could highlight areas for improvement or indicate that some team members are overburdened.

By regularly reviewing analytics and reports, you’ll have the data needed to make informed decisions about resource allocation, process improvements, and team assignments.

Customizing Your Analytics Dashboard

The analytics dashboard in [Your Product Name] is fully customizable, allowing you to track the metrics that are most important to you. You can add or remove widgets, adjust data filters, and set specific timeframes to get a real-time view of your project’s health.

By tailoring the dashboard to your needs, you can monitor performance in real-time and make adjustments as needed to keep your projects on track.

Best Practices for Using Analytics

Regular Reviews:

Schedule regular reviews of your reports and analytics to stay ahead of potential issues and make proactive adjustments.

Focus on Key Metrics:

Avoid getting overwhelmed by data. Instead, focus on the key performance indicators (KPIs) that matter most to your business, such as task completion rates, project deadlines, and resource utilization.

Share Insights with Your Team:

Use the data you gather from reports to have informed discussions with your team, ensuring that everyone understands where improvements can be made.

Using analytics tools effectively will give you a clearer picture of your projects and allow you to optimize your workflows based on data-driven insights.

See more
icon

Alex Bordun

How to Automate Tasks and Workflows

Automation is one of the most powerful tools in our platform, allowing you to streamline repetitive tasks, reduce manual input, and increase overall productivity. By setting up automations, you can ensure that routine processes happen automatically, freeing up more time for strategic work.

Identifying Tasks for Automation

Before setting up automation, it’s essential to identify which tasks or workflows are suitable for automation. Some common examples of automatable tasks include:

  • Assigning tasks when specific conditions are met (e.g., once a previous task is completed).
  • Sending reminders when deadlines are approaching.
  • Automatically moving tasks to the next phase once a particular action is completed.

By automating these tasks, you can reduce human error, speed up project progress, and ensure that nothing falls through the cracks.

Accessing the Automation Setup

To set up automation, navigate to the "Automation" section in your account dashboard. This area allows you to create new automation rules or modify existing ones. You’ll typically see a list of pre-built automation templates that you can customize to fit your needs, or you can build a custom automation from scratch.

Creating an Automation Rule

When setting up an automation rule, you’ll need to define the following components:

Trigger:

This is the event that will start the automation process. Common triggers include when a task is completed, when a due date is reached, or when a task is assigned to a team member.

Conditions:

These are the criteria that must be met for the automation to occur. For example, if you’re automating task assignment, you can set conditions like "if the task is tagged as 'urgent'" or "if the project is marked 'high priority'."

Action:

The action is what happens once the trigger and conditions are met. This could be assigning a task, sending an email notification, or moving a task to the next phase in the workflow.

For example, you can set an automation rule that says: "When Task A is completed (Trigger), if it belongs to Project X (Condition), assign Task B to Team Member Y (Action)."

Testing and Refining Automations

After creating your automation rule, test it in a small project or workflow to ensure that it functions as expected. If necessary, adjust the triggers, conditions, or actions to better fit your needs. Automation is a dynamic process, and it’s important to refine your rules over time as your workflows evolve.

Best Practices for Automation

  • Start Simple: Begin by automating small, repetitive tasks before moving on to more complex workflows.
  • Monitor Performance: Regularly check in on your automated processes to ensure they’re working correctly and delivering the desired results.
  • Refine as Needed: As your team’s needs change, don’t hesitate to update or add new automation rules to keep your workflows running smoothly.
See more
icon

Core Features

See all articles

Alex Bordun

Setting and Managing Notifications

Staying informed about updates, task changes, and project milestones is essential for efficient teamwork and productivity. The platform offers a flexible notification system that allows you to receive updates via email or in-app notifications based on your preferences.

By customizing your notifications, you can ensure you receive the information you need without being overwhelmed by unnecessary alerts.

Step 1: Accessing Notification Settings

To begin managing your notifications, navigate to your account settings and select the "Notifications" tab. From here, you can configure how and when you’ll be notified about various actions within the platform.

You’ll see options for:

  • Email Notifications: Receive alerts directly to your inbox.
  • In-App Notifications: Pop-up alerts within the platform while you’re working.
  • Mobile Push Notifications (if applicable): Get notifications on your mobile device via the [Your Product Name] app.

Step 2: Choosing Which Notifications to Receive

It’s important to tailor your notifications to your specific role and responsibilities. For example:

  • Task Assignments: Receive a notification every time you are assigned a new task or when the status of one of your tasks changes.
  • Comments and Mentions: Get alerted when someone leaves a comment on a task you're responsible for or @mentions you in a discussion.
  • Approaching Deadlines: Ensure you receive reminders when deadlines for your tasks or projects are approaching.

By choosing the notifications that are most relevant to your work, you can stay informed without feeling overwhelmed by constant updates.

Step 3: Managing Team Notifications

For project managers or team leads, it’s also possible to manage notifications for the entire team. This ensures that key team members receive notifications when critical actions occur, such as task completions or milestone achievements.

Encourage your team members to also adjust their individual notification settings to match their roles and responsibilities. This will help prevent notification overload while ensuring that everyone is informed when necessary.

Step 4: Setting Notification Frequency

Depending on your preferences, you can choose how frequently you receive notifications. For example, you might want instant notifications for urgent tasks, but prefer daily or weekly digests for less critical updates.

To adjust this, go to the "Notification Frequency" section in your settings, where you can select:

  • Instant: Receive notifications immediately when an event occurs.
  • Daily Summary: Get a daily digest of all notifications in a single email.
  • Weekly Summary: Receive a weekly overview of all important updates.

Best Practices for Notification Management

To avoid notification overload, it’s essential to balance your settings:

  • Prioritize Important Tasks: Set instant notifications for urgent tasks or when deadlines are near.
  • Minimize Distractions: Turn off unnecessary notifications for minor changes or updates that don’t directly affect your work.
  • Encourage Team Alignment: Ensure that all team members have notification settings aligned with their responsibilities to improve overall team communication.
See more
icon

Alex Bordun

How to Maximize Productivity

Boosting productivity is one of the key goals for anyone using our platform. Whether you’re working alone or with a team, the platform offers a range of tools and features that can help you accomplish more in less time. From task automation to efficient collaboration tools, here’s how you can maximize productivity and ensure your workflows are smooth and efficient.

Task Automation for Routine Processes

One of the quickest ways to enhance productivity is by automating repetitive tasks. The platform allows you to set up automation rules for actions like:

  • Assigning tasks to specific team members.
  • Sending notifications when a task’s status changes.
  • Triggering new tasks when a previous task is completed.

By automating routine processes, you reduce manual effort and minimize the risk of errors. For example, if a project involves multiple stages, you can set up the system to automatically assign the next task in the sequence once the previous one is marked complete. This keeps your team moving forward without needing to manually assign tasks at every step.

Utilizing Predefined Templates

If you work on similar projects frequently, creating templates is a great way to save time. The platform allows you to create templates for projects and tasks, which you can reuse instead of starting from scratch each time. This ensures consistency across projects and reduces the setup time for new initiatives.

You can set up predefined task lists, team roles, and project timelines within each template. The next time you start a similar project, you can quickly apply the template, make minor adjustments, and get to work immediately.

Effective Time Management with Task Prioritization

Prioritizing tasks is key to productivity. In our platform, you can assign priority levels to each task, ensuring that the most critical tasks get completed first. By using labels like "High Priority," "Medium Priority," and "Low Priority," team members can easily see which tasks require immediate attention.

Furthermore, use task dependencies to ensure that high-priority tasks are completed before subsequent tasks can begin. This not only keeps the workflow smooth but also ensures that critical tasks are not delayed by lower-priority work.

Real-Time Collaboration and Communication

Collaboration is central to productive workflows, and it makes this seamless. With real-time collaboration features, team members can update tasks, leave comments, and share files within the platform. You no longer need to switch between email, chat apps, and project management tools—everything is centralized.

Encourage your team to use the @mention feature to notify colleagues of important updates or questions. This ensures that communications are directed to the right people and that everyone stays on the same page.

Customizing the Dashboard for Your Workflow

Productivity thrives when you can access the information you need quickly. The platform allows you to customize your dashboard so that it displays the most relevant data for your role. Whether it’s upcoming deadlines, task progress, or team activity, you can configure the dashboard to show the metrics and information that matter most to you.

By tailoring the dashboard to your specific needs, you reduce the time spent searching for information and can focus more on completing tasks.

See more
icon

Alex Bordun

Organizing Your Workflow

The Importance of Workflow Organization

An efficient workflow is the foundation of productivity in any SaaS platform. With our product, you have the tools to create, manage, and refine workflows to suit the specific needs of your business or team. Proper organization not only ensures that tasks are completed in a timely manner, but it also helps with tracking progress, identifying bottlenecks, and ensuring accountability.

Step 1: Structuring Your Workflow

When organizing your workflow, it’s essential to first break it down into key phases or stages. For instance, if you’re managing a project, you could structure it around these phases:

  • Planning: Define goals, set deadlines, and assign roles.
  • Execution: Tasks are distributed and worked on by the team.
  • Review: Completed tasks are reviewed and approved.
  • Completion: Final tasks are wrapped up, and the project is closed.

In the product, you can easily create these stages within the dashboard. Each stage can have specific rules and triggers to ensure tasks move smoothly from one stage to the next.

Step 2: Assigning Roles and Responsibilities

A well-organized workflow requires clear responsibilities. Within product, you can assign specific tasks to individual team members, ensuring that everyone knows what they need to work on. As you assign tasks, you can also set due dates and priority levels, helping team members prioritize their workload.

Step 3: Tracking Progress and Identifying Bottlenecks

Tracking the progress of your workflow is crucial to maintaining momentum. The product provides visual tools, such as progress bars, timelines, and kanban boards, that allow you to monitor how tasks are moving through the workflow. Pay attention to tasks that are getting delayed and use built-in analytics to identify bottlenecks.

You can also use task dependencies to ensure that tasks don’t get started until preceding ones are completed, ensuring smoother transitions between stages.

Best Practices for Workflow Organization

  • Keep It Simple: Overcomplicating your workflow with too many steps can lead to confusion. Stick to the essential stages and add complexity only when necessary.
  • Set Clear Deadlines: Ensure every task has a specific deadline and that team members are aware of it. This encourages accountability.
  • Regularly Review and Adjust: As your team grows or as projects evolve, revisit your workflows to ensure they still align with your goals and team structure.

By following these steps, your workflow will stay organized, and your team will remain focused and productive.

See more
icon